According the study by Webtrends, half of the Twitter users say a brand has interacted with them successfully through social media, whereas 31% of Facebook users felt the same way. Hence we can state that to be successful in social media, plain presence is not enough as an idea and timing should also be incorporated to actitivies.
Wherein Facebook is a place, Twitter is situation or occasion. Therefore Twitter offers better potential for just on time brand encounter, because the user is in mood for receiving information. Facebook platform acts as a place, where the chance of interrupting the users is more present as they focus on maintaining and developing their personal friendships.
In order to avoid the interruptive advertising and to reach people when they are willing for it, brand has to recognize and be well acquainted with places and situations of social media. Evenly important is to know how and with what content the current and future brand ambassadors should be approeached.
According the Webtrends study
• 85% of people under age of 35 welcome brands to sites like Facebook, Twitter and YouTube
• 50% would leave a social networking site if it became too commercial
• 39% of social media users complain there’s too much advertising on such sites
• brands should find the balance between brand communication and bombarding
Brands are exepected to use social media to better understand customers, deliver better service and to involve users in product or service development.
The marketing manual is being re-written. The ways which worked last year in social media are expiring at fast pace. The amount of information is growing and getting cheaper. As the foot prints in social media are permantent, brands should pay attention and have resources to make right choices when planning social media initiatives. SIME recognized W.Steinmann can help your brand in these choices.
Mikko Kaijansinkko is W.Steinmann’s Strategy Director
I went to see the final concert of Nightwish’s globe-spanning, two-year Dark Passion Play tour. Musical qualities can always be debated but no one can deny that this concert with its snow effects, rain effects, confetti, indoor fireworks, bombs and flames was truly a spectacle. A worshiping event of epic proportions, where true believers had a chance to reinforce their faith – and buy some t-shirts as well.
Talk about consumer engagement.
Rock acts have intuitively used methods of progressive marketing for years without anybody telling them to do so, or giving brand consultation. The brightest and the most successful bands have always known that to reach the audiences long term, they need to be in touch with them not repeatedly but constantly and engage in a dialogue. Numerous bands state this dialogue being also a driving force of the band artistically – and surely financially as well.
To create spectacles you need both actors and an audience. This is why brands need to take heed from rock bands about staging the spectacles (even in the true situationist sense of the word). Marketers need learn how to form relationships between audience members mediated by brands.
Wouldn’t you want your brand to be the next rock star of its category? How about having loyal worshipping on a daily basis? Why not create an ever-evolving dialogue beyond mere seasonal campaigning?
Konsta Klemetti works as a Creative at W.Steinmann
This is it, the start of rising progressive marketing. Progressive marketing is the future, where accelerated success is being created through continuous development. Sounds like Kaizen, doesn’t it.
Unlike its musical cousin, progressive marketing doesn’t strive for complexity or want to be fancier or smarter than it is or doesn’t have ongoing experimentation as purpose of its existence. Having said that, adding a hint of Pink Floyd to marketing can’t be thoroughly bad idea.
When do we want people to think about us? How about every day. The starting point of progressive marketing is remarkable product. Without remarkable product, sustainable growth is out of our reach. The next step is to create a brand platform, based on the remarkability of the product, which can support the future collection of meaningful brand ideas and experiences. This is the only way to achieve long-term growth.
In order to create something new, we must first give something up. Like Seth Godin has said, freely quoting: ”Vince Lombardi was wrong saying winners never quit. Winners are those who will quit the insignificant things at the right time.”
It’s time to give up [’This is the way it has always been done’] wish marketing in which the illusion of power of a single campaign is blindly believed. Cyclical campaigning is history, everyday continuous progressive marketing is the future. Are you in attention or intention business? Do you fall for yelling brand claims or does action based brands make you tick more?
Mikko Kaijansinkko works as W.Steinmann’s Strategy Director
